F.A.Q.

1. What is the product range of Işık Mobilya?
- Işık Mobilya offers a wide range of furniture, including living room, dining room, and bedroom furniture. We also offer various style and color options to our customers.

2. How can I track my orders?
- You can track your orders in the order history section of your account. Additionally, we send you updates about your order status via email.

3. What are the shipping fees, and when will my order be delivered?
- Shipping fees may vary depending on your delivery area and the size and weight of your order. The delivery time of your order will be informed to you when you place your order.

4. What is the warranty period of your products?
- The warranty period of our products may vary depending on the product. You can find warranty information on the product page.

5. What is your return and exchange policy?
- Customer satisfaction is important to us. If you encounter any problem with our products or are not satisfied with your order, you can return or exchange it within 14 days. Please check our Return and Exchange Policy for more information.

6. What payment methods do you accept?
- We accept credit card, bank transfer, EFT, or cash on delivery payment methods.

7. How is the assembly of your products done?
- Most of our products come with easy assembly features and can be easily assembled by our customers. Additionally, we offer additional assembly services for some of our products.

8. Do you have Işık Mobilya stores?
- Yes, you can find our address in the contact section. Our products are exhibited in the store for customers who want to see and examine them in person.

9. Which regions do you deliver to?
- We deliver to every region of Turkey. For delivery outside of Turkey, we ship to almost all countries. You can contact us for details.

10. How can I contact customer service?
- You can reach our customer service team via email or phone. Additionally, you can contact us via the live chat feature on our website. Our working hours are between 08.30-18.30 every day of the week.